FAQ

"How long does it take to process and ship an order?"

We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

"What if the product is damaged during transit?"

If the item is damaged during transportation, please contact us within 3 working days after receiving the package. We will provide you with a satisfactory solution based on the actual situation.

"How can I provide feedback or make a complaint about a product or service?"
If you have any questions about our products or services, please contact us directly and we will try our best to give you a satisfactory solution.

"How do I contact customer service?"

Call us: 020-32386680
Send us an Email: sales_homedec@126.com